Hi -
Officially new to PagerDuty (we have been working on getting it for months). Working on moving all of our notifications from our old system to PagerDuty. And, I’m trying to figure out how to get everything set up the way we need.
Wes Michael
Greeting from the J. M. Smucker Company
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Welcome @WesMichael!
We’re here to help if you have any questions about how to get things up and running, whether it’s to keep infrastructure running, or to be notified when my Uncrustables are perfectly ready to eat. 
OK, that last part might be more specific to me, but we can definitely help in other ways - just head on over to #using-pagerduty or #support!